Juan Manuel’s Message
I talked to our most progressive customers and embarked on the first pilot project that would change the landscape of Fonetic forever. Now, over 15 years later, Fonetic has been in this market from the very beginning, working with world-class leaders to deliver the very best in voice IVR and speech and data analytics.
In this market, delivering the best depends not just on robust technology but the accuracy of the results for the customer. Accuracy is achieved by building richness around the business language from which the best results come from, results you can trust. This process takes years of working with businesses day in, day out, building and adding to the language to be able to deeply analyze it. There is no shortcut for this process, and because Fonetic has been doing this for many years, the company is years ahead of any competitor in this field.
It’s quite simple – when we produce results that you can trust, we become a partner that you trust – and that’s what we’re looking to achieve.
These are exciting times for us and for any organization that wants to truly understand their business – come and talk to us, we’d be delighted to see how we can help you too.
Juan Manuel Soto – CEO