News & Insights

Fonetic focuses on humanizing human-machine interaction in customer care systems

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In the last years, customer care systems have undergone important changes: human agents have been gradually replaced by machines able to perform some tasks efficiently. In spite of the great advances in artificial intelligence, human-machine interaction is still far from being human. Fonetic, within the SCUBES (Smart Conversation Using Biometric Emotional Semantics) project, aims at […]

reporter’s notebook

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Surveillance Systems were a hot item in 2016. Expect more heat in 2017. Spain-based Fonetic Solutions this month launched a new version of its compliance and surveillance platform, Fonetic ATR V2. Company materials say that the firm’s automatic trade reconstruction (AT) technology is “capable of automatically processing and linking 100 percent of trading data with […]

Fonetic Launches Next Generation Fonetic ATR V2

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More accuracy and usability for the only Automatic Trade Reconstruction solution able of automatically matching trade data to ALL corresponding communications, including voice and all type of e-comms. London and New York – 8th December, 2016 - Fonetic today launched Fonetic ATR V2, the next generation of its holistic Compliance and Surveillance solution based on its […]

Fonetic Launches Next Generation Holistic Compliance & Surveillance Solution, Fonetic ATR V2

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More accuracy and usability for the only Automatic Trade Reconstruction solution able of automatically matching trade data to ALL corresponding communications, including voice and all type of e-comms. London and New York – 8th December, 2016 - Fonetic today launched Fonetic ATR V2, the next generation of its holistic Compliance and Surveillance solution based on its […]

Fonetic Launches Next Generation Holistic Compliance & Surveillance Solution, Fonetic ATR V2

Simon Richards, CEO USA, Fonetic
More accuracy and usability for the only Automatic Trade Reconstruction solution able of automatically matching trade data to ALL corresponding communications, including voice and all type of e-comms. London and New York – 8th December, 2016 – Fonetic today launched Fonetic ATR V2, the next generation of its holistic Compliance and Surveillance solution based on […]