Fonetic Joins BBVA Open Marketplace for FinTechs

Fonetic, leading provider of communications surveillance and voice technology software is now part of a new global network of FinTech providers.

BBVA launched the new service with the aim of connecting the bank’s business units to solve challenges facing the sector by working with technology providers across the BBVA network.

The Open Marketplace platform, which already has over 150 members, helps drive innovation in the banking sector by forging ties between different players in the FinTech ecosystem.

As well as serving as a match-making service to meet the needs of BBVA business units, service providers also have the opportunity to innovate on live joint projects that could be up and running in a matter of weeks.

The projects will take advantage of innovation across a wide range of cutting-edge technologies involving AI, ML and other areas of data analysis and refinement.

Fonetic is excited to bring expertise in Voice technology, AI and Machine Learning to the table, offering cutting-edge fraud detection technology through our communications surveillance and compliance solution Trade Comms Suite and enhanced customer Intelligence and analysis with our VoiceBot and ChatBot tools.

“This new ecosystem has a lot to offer to? everyone involved and focus the sector on broadening the horizons of banking. We hope to lend our experience and expertise in voice and Machine Learning and in turn learn from banking experts and the constantly evolving challenges they face,” comments Juan Manuel Soto, CEO at Fonetic.

To find out more about our market solutions, visit our Technology page.

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About BBVA Marketplace:

The Open Marketplace is the perfect way for companies to connect with the business teams at BBVA who are looking for product and service offerings. It’s a place where BBVA and the Fintech ecosystem can connect, collaborate, and drive innovation.

About Fonetic:

Fonetic is a leading provider in voice processing, compliance and surveillance technology. Our solutions allow our customers to monitor and understand communications across voice and electronic communication channels. We help our clients proactively prevent misconduct, mitigate risk, reduce costs and do better business.

Fonetic is a company which is rooted in technological innovation. Our capacity to apply our knowledge and expertise have been proven again and again. Our R&ID is predominantly centred around ML and NLP applied to voice analysis and intelligence. We apply our wide knowledge base and experience to speech recognition, communications surveillance, Artificial Intelligence, advanced information analysis and system architecture.


Katie Hoyle<br>Marketing, Fonetic<br>Telephone: +34 91 743 33 26<br>Email:


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