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VoxSmart aquires Fonetic’s Trade Comms Suite to build comprehensive communications surveillance platform for Capital Markets

Fonetic Team

VoxSmart, leading mobile surveillance provider, acquires the Fonetic capital markets product suite to build comprehensive communications surveillance platform for Capital Markets The transaction, a first of its kind in Markets surveillance, addresses calls for increased consolidation and demand for unified compliance and surveillance solutions. London and Madrid, 28th November 2019 – VoxSmart, global leader in mobile surveillance […]

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Fonetic Joins BBVA Open Marketplace for FinTechs

Fonetic Team

Fonetic, leading provider of communications surveillance and voice technology software is now part of a new global network of FinTech providers. BBVA launched the new service with the aim of connecting the bank’s business units to solve challenges facing the sector by working with technology providers across the BBVA network. The Open Marketplace platform, which already has over 150 […]

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Fonetic wins best Customer engagement project with VoiceBot.

Fonetic Team

Last night saw the 10th annual celebration of the Platinum Contact Centre Awards, one of the most acknowledged and prestigious awards in the Customer Experience sector. Last night saw the 10th annual celebration of the Platinum Contact Centre Awards, one of the most acknowledged and prestigious awards in the Customer Experience sector. Fonetic, alongside their client Vodafone, were presented […]

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