Voicebots and Chatbots

Bots as a Service (BaaS) to digitally transform companies

Our Services

Bots as a Service

Human Bot Platform

Voicebots and Chatbots Cloud service through our Human Bot platform

VoiceBots and ChatBots

Text or Voice Bots

Cognitive conversational bots with natural language (NLP) Cloud or On Premise

Customer Behaviour Analytics

Bot Analytics and Speech Analytics

Data analysis tools to identify trends and optimize your business

Success stories

Multiasistencia

Development and implementation of MAcarena, Fonetic’s Bot as a Service solution to enable the automated filing of insurance claims.

Vodafone

We developed MyVoice project, with which we endowed Vodafone’s Voicebot with personality to make it more customer centric.

Endesa

We help to improve the process of customer service and the management of Endesa’s customer complaints through Speech Analytics.

Our Clients

Driving technology for leading brands

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If you want to have more information about Bots as a Service (BaaS), Voicebots and Chatbots or analytic tools, please contact us